Refund Policy

  1. Kris Paris is not responsible for any damage after the delivery of the products.
  2. An unboxing video is mandatory with the original packaging in case of claims on missing items/leakage/breakage or damage / incorrect product, has to be made.
  3. In case of a package being tampered with/damaged/defective kindly refuse to accept the package from the delivery partner on the spot.
  4. In case a refund is to be claimed, kindly contact our customer care at info@krisparis.in with the necessary images and videos related to your claim with the subject line “Refund Request For Order Number”.
  5. Any cash refunds shall be initiated to the bank account provided by the customer in the above manner within 15 working days.
  6. If accepted, your refund may take up to 15 days to be credited from the day of refund acceptance by Kris Paris.